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Investigation OpenTexasFiled August 15, 2025

Understanding your City of Wichita Falls Cypress Water Treatment Facility data breach notification letter

If a City of Wichita Falls Cypress Water Treatment Facility letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.

Why you received this letter

The City of Wichita Falls Cypress Water Treatment Facility is a municipal utility provider responsible for managing public water infrastructure and essential utility services for the local community. As a government-operated entity, the facility typically collects and stores sensitive personal information necessary for billing, account management, and service administration, including residential addresses and payment details. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you have received a data breach notification letter, it indicates that your personal information maintained by the facility may have been accessed or acquired by an unauthorized party. We recommend reviewing the letter carefully to understand the specific steps the facility is taking to address this security incident.

What to do after the letter

  1. Confirm the notice is genuine

    A legitimate City of Wichita Falls Cypress Water Treatment Facility notice references the specific incident reported to the Texas Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.

  2. Keep the letter — it is your proof of connection

    The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.

  3. Protect your accounts and credit

    Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.

  4. Find out whether you have a claim

    Whether the City of Wichita Falls Cypress Water Treatment Facility breach gives you a legal claim depends on the facts. A free, no-obligation case review will tell you where you stand — there is no cost and no commitment to find out.

This page summarizes a data breach reported to the Texas Attorney General for informational purposes and is attorney advertising. It does not create an attorney-client relationship. DataBreachPayment.com does not provide legal advice through this page.